North Country Independent Living

Providing Community Based Services for persons with an acquired brain injury, traumatic brain injury, neurologic impairment, or related disability.
Celebrating 25 Years – 1994 – 2019

Our COVID-19 Statement

Please know that NCIL has prepared this statement and will continue to monitor and update on the Coronavirus Disease 2019 (COVID-19) and the steps that NCIL is taking to be prepared for the spread of this disease and other respiratory illnesses.

Through the Center for Disease Control (CDC) and Governor Chris Sununu who has stated that the belief continues to remain a low public risk in New Hampshire, it is important for all of us to make sure that we are taking precautions to help prevent the spread of COVID-19 and other respiratory illness, such as the flu, which we frequently see this time of year. NCIL is following guidance from the Center for Disease Control (CDC), the Center for Medicaid and Medicare Services (CMS), the New Hampshire Department of Health and Human Services (NHDHHS) and the New Hampshire Division of Public Health Services (DPHS) in regards to proper precautions and preparedness measures that are being taken. We will continue to follow updates and work with the CDC, CMS, DHHS, and DPHS as information regarding COVID-19 progresses.

We at NCIL are posting the below instructions in all the residences and monitoring employees and individuals receiving services. The recommendations we have enacted below are being followed carefully.

  • Wash your hands often with soap and water for at least 20 seconds or use a 60% or greater alcohol-based hand sanitizer.
  • Clean and disinfect frequently used objects and surfaces at home and in the workplace.
  • Avoid touching your face, eyes, nose and mouth.
  • Stay home when you are sick and avoid close contact with people who are sick.
  • Avoid handshakes, hugs and other physical contact for now.

NCIL is a community-based service provider and we need to be as prepared as possible for any type of emergency. Our Management team is reviewing our emergency preparedness plan and augmenting the existing infectious disease protocols with more aggressiveness. We will maintain a safe workplace for our employees and encourage best practices for protecting the health of the employees and individuals served. We will continue to provide services and be available 24 hours a day.

At this time NCIL has enacted a No Visitor policy without approval from the management team and has limited community participation.  The management team continues to meet daily for updates with fluid changes being made at times on an hourly basis.

The public health system is still learning about COVID-19 and is communicating updates frequently. As more is learned about this virus we will continue to strategize as necessary.

Thank you for the trust that you have placed within NCIL for the individuals placed in our care, we take this current situation very seriously.

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